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FAQs

  • When can I move in?

    Any available unit may be moved into during normal office hours.

  • How much notice needs to be given before I move out?

    All contracts are month-to-month. A 30-day written notice is required prior to move out date.

  • What type of documentation do I need to provide in order to rent a space?

    A government-issued photo ID (example: driver’s license, state ID, or passport) is required to rent a unit.

  • Do I need to sign a long-term lease?

    No, rentals are on a month to month basis. You will need to complete the Texas Self Storage Association rental agreement and provide an active email address. A 90 day minimum stay is required for a deposit refund.

  • How do I make a payment?

    You can register for our easy auto pay system on the website, or make single payments by credit card, check, or cash. Any fees incurred on stop payments are charged back to you on the next month’s billing.

  • What forms of payment do you accept?

    Checks, money orders, VISA, MasterCard, American Express, Discover, and cash.

  • Do you sell boxes and storage supplies?

    No.

  • What am I allowed to store in the unit?

    All units are limited to ONLY Boats, RV’s, Jet Skis, and Campers. Nothing else is permitted to be stored in the units.

  • Does there have to be someone in the office to let me through the security gates?

    No. At the time of signing you will be given your own security pass code that will allow you 24-hour access to your unit.

  • Is there a size limit to what I can store?

    Yes, we do have a cut off length of 27ft.

  • When do I get my deposit back?

    After move out and final inspection of your storage unit your deposit will be refunded within 30 days.